At Ginger Kids, we take great care in packaging and shipping your children's clothing items to ensure they arrive in perfect condition. Here's what you need to know about our shipping process:
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. During peak seasons or sales events, processing times may be slightly longer.
We offer standard shipping with delivery times typically between 5-20 business days depending on your location. Please note these are estimates and not guarantees, as delivery times may be affected by factors beyond our control.
We currently ship within the United States. For international shipping inquiries, please contact our customer service team.
Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow 24 hours for the tracking information to become active in the carrier's system.
Shipping rates are calculated at checkout based on the weight of your items and your shipping address. We occasionally offer free shipping promotions which will be clearly advertised on our website.
If a package is returned to us as undeliverable, we will contact you to arrange reshipping. Additional shipping fees may apply in these cases.
If your tracking information shows your package was delivered but you haven't received it, please contact us immediately. We will work with the shipping carrier to resolve the issue.
For any shipping-related questions, please don't hesitate to contact us:
Address: 356 Center Ave, Westwood, NJ 07675
Phone: +1 201-358-5437
Email: [email protected]